FAQs

1. What services do you offer?

We provide luxury house management services including regular and one-off cleaning, housekeeping, home organization, shopping assistance, and handyman services.

2. What is the minimum booking time?

The minimum booking time is 3 hours per service.

3. How much do your services cost?

Our cleaning services start from £20 per hour, with prices varying depending on the property size and service type. You can find full pricing details on our Pricing page.

How do I book a service?

You can book a service through our website form, email, or phone. Once confirmed, you will receive a booking confirmation.

What is your cancellation policy?

Cancellations must be made at least 48 hours in advance. Late cancellations or no-shows will be charged at the full price.

Do I need to provide cleaning supplies?

Clients are required to provide a mop and a vacuum cleaner.
Other cleaning products are either:

  • Purchased directly by the client based on our recommendations, or

  • Ordered by us and delivered to the client’s home, with the cost added to the invoice.